Frequently Asked Questions

• What types of tools and equipment can I hire from Parker Tool Hire?

  At Parker Tool Hire, we offer an extensive range of tools and equipment suitable for a wide variety of projects. Whether you’re a builder, contractor or DIY enthusiast, we’ve got everything from gardening tools, access equipment and mini diggers to power tools, concrete mixers and cleaning equipment. Our inventory is regularly updated, so you can always find the right tool for the job.

• Do you offer delivery and collection services for hired tools?

  Yes, we provide a convenient delivery and collection service for all hired tools and equipment across Nottingham and the surrounding areas. This means you don’t have to worry about transporting bulky or heavy equipment yourself. Alternatively, you’re welcome to collect the tools from our shop, where parking is available for your convenience.

• What identification is required to hire tools?

  For customers without a credit account, we require two forms of identification before any equipment can be hired. Accepted forms of ID include a driving licence, a bank or credit card statement, and a household utility bill (by phone app or paper). Additionally, a security deposit is needed, which can be paid via card or cash, depending on the equipment being hired.

• Can I hire tools for both short-term and long-term periods?

  Yes, we offer flexible hire periods to suit your needs. Tools can be hired on a daily, weekly, or even longer-term basis. We also provide special rates for weekend hires and long-term contracts, ensuring you get excellent value no matter how long you need the equipment.

• Do you cater to both trade professionals and DIY enthusiasts?

  Absolutely. Parker Tool Hire supports both trade professionals and DIY enthusiasts with our wide range of tools and equipment. Whether you’re working on a construction site or tackling a home improvement project, we’re here to help you get the job done!

• What areas do you deliver to?

  We deliver tools and equipment throughout Nottingham and the surrounding areas, including Mansfield, Derby, Leicester and other nearby locations. Delivery charges do apply. If you’re unsure whether your area is covered, please contact us and we’ll be happy to assist.

• How do I know if the tool I need is available for hire?

  Our tool inventory is extensive, and we add new machines on a regular basis and make every effort to keep it well-stocked to meet our customers’ needs. If you’re looking for a specific tool, you can give us a call or visit our shop to check availability. Our knowledgeable team will be happy to help.

• What happens if I can’t find the specific tool I’m looking for?

  If you can’t find the tool you need on our price list or online, please don’t hesitate to ask us. We are constantly updating inventory and may have recently added the equipment you require. If not, we’ll do our best to recommend an alternative solution.

• Are your tools and equipment maintained and tested regularly?

  Yes, all our tools and equipment are thoroughly maintained and tested by our technical team before being made available for hire. This guarantees that everything we supply is safe, reliable and ready to use.

• Do you offer special hire rates for weekends or long-term contracts?

  Yes, we provide special rates for weekend hires as well as discounted prices for long-term contracts. Whether you need tools for a few days or several weeks, we’ll make sure you get the best possible value for your hire period.

• What types of portable heaters do you offer for hire?

  We stock a wide range of portable heaters suitable for both domestic and commercial use. This includes electric heaters, Propane space heaters, Butane heaters and  diesel industrial heaters suitable for offices to workshops. These are available for short-term or long-term hire, making them ideal for various heating requirements during colder months.

• Can I purchase tools and accessories directly from Parker Tool Hire?

  Yes, in addition to tool hire, we sell a variety of tools and accessories. We are stockists of Bosch power tools and carry a comprehensive range of accessories, including SDS and HSS drill bits, sanding sheets, diamond blades and more.

• What is my responsibility regarding returns

  Equipment remains on hire, and therefore chargeable, until it's returned to our branches. If you require a collection, please call 0115 9872179 to arrange. The security of any equipment remains your responsibility until it's collected by us or has been returned.

• What is the deposit required for hiring tools, and how is it calculated?

  The deposit required for hiring tools varies depending on the item you select. Our team will inform you of the exact deposit amount when you make your booking. Deposits can be paid via cash or card and are fully refundable upon the safe return of the equipment.

• Are instructions or demonstrations provided for using the hired equipment?

  Yes, we are happy to provide instructions and demonstrations on how to use the equipment safely and effectively. Our knowledgeable staff will ensure you feel confident using the tools you hire.

• Can I visit your shop to browse your tool and equipment inventory?

  Yes, our shop in Carlton is open Monday to Friday, and you’re welcome to visit to browse our inventory, ask questions, or collect your hired tools.

• What are your opening hours and is parking available at your location?

  We’re open Monday to Friday from 7:30 AM to 5:00 PM. The shop is closed on weekends. Parking is available at our Carlton location, so you can easily collect your tools without any hassle.

• Do you sell gas bottles, and what sizes are available?

  Yes, we sell both butane and propane gas bottles in various sizes, including 3.9kg, 6kg, 13kg, 19kg, and 47kg. These are suitable for a range of domestic and commercial applications, and we usually have all sizes in stock.

• What health and safety guidelines do I need to follow when using hired tools?

  We advise all customers to read and follow the safety instructions provided with each tool. Our team is available to offer advice on safe usage and any relevant health and safety regulations that may apply to your project.

• Can I modify or extend my hire agreement once I’ve taken the tools?

  Yes, if you need to extend your hire period, please contact us as soon as possible. We’ll work with you to adjust your agreement based on availability and make sure you have the tools for as long as you need them.

• Do I need to clean equipment before I return it?

  Yes, we ask that you clean equipment hired from us before returning it. A cleaning charge will be levied if equipment is returned dirty.

• Do prices include VAT?

  No, all prices are excluding VAT